Privacy Policy - Joined Up Thinking

Who we are

I, Matthew le Maistre Smith am a sole trader working under the “name” “Joined Up Thinking” which I’ve been using as a trading name since about 2005.

I operate my website and email address of both matt@joinedupthining.eu and www.joinedupthinking.eu.

As well as matt@joinedupthinking.design and the website: My website https://joinedupthinking.design. which I had to set up due to Brexit and EU regulations of the .eu domain. So .design version is my primary contact and email but the .eu version still exists as some client’s firewalls automatically block the .design communications, irritatingly.

I’m based in Jersey, Channel Islands, UK

What personal data we collect and why we collect it

Comments

This function is not currently switched on on this site but maybe in the future so just so that you know…

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

This function is not currently switched on on this site but maybe in the future so just so that you know…

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on my site (which is not enabled at this point of time 07/11/2019) you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

This website uses the following WordPress plug-ins: Advanced Custom Fields PRO, Akismaet Anti-Spam, Contact Form 7, Flying Pages, Fusion Builder, Fusion Core, Official Facebook pixel, Smash Ballon Custom Facebook Feed, WeForms, Woo Commerce, Yoast SEO, and a few others that are solely concerned with building the animation and website design but which have no relevance to your data.

I don’t knowingly share any data with anyone, but each of the above 3rd party plugins may, without my knowledge – particularly Facebook. If in doubt, please visit the plug-in’s websites for more information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any! – as this is disabled on this site as of 04/11/2019) I’ll update should it be turned on in the future, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. But I wont be sending it anywhere or using it – and that would only happen through 3rd party plugins such as facebook. Again, this is not enabled at this point of time 06/01/2021).

Your contact information

If you feel that any of the information contained on this website is untrue – or that you have an issue with it, then please contact me immediately (01534 728889) so that I can rectify any instantly or email : matt@joinedupthinking.design

Additional information

How we protect your data

If you have any queries please email: matt@joinedupthinking.design

What data breach procedures we have in place

I’m a sole trader and don’t have the resources to implement data breach procedures but if alerted to, or am aware of, a data breach or hacking of my website, I will act dutifully and accordingly.

What third parties we receive data from

I’m not aware that this is relevant to me

What automated decision making and/or profiling we do with user data

I’m not aware that this is relevant to me, however, I have installed Facebook Pixel in order to enable the building of databases of like-minded users for future marketing potential. Please see Facebook for more information on that.

Industry regulatory disclosure requirements

Akismet anti-spam

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

We collect information about you during the checkout process on our store.

The Store is not currently active but I do have plans for both physical and digital products to become available in the near future.

What we collect and store

This is not enabled at this point of time 06/01/2021)
While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

At the moment only myself.
In the future, when I enable the shop it MAY include Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

This sample policy includes the basics around what personal data you may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your form will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

We collect information about you during the form submission process on our WordPress website.

What we collect and store

While you visit our site, we’ll track:

Form Fields Data: Forms Fields data includes the available field types when creating a form. We’ll use this to, for example, collect informations like Name, Email and other available fields.
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping. Also, for reducing fraudulent activities and prevent identity theft while placing orders
Transaction Details: we’ll ask you to enter this so we can, for instance, provide & regulate subscription packs that you bought and keep track of your payment details for subscription packs!

We’ll also use cookies to keep track of form elements while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you fill up a form, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password and any other form fields found in the form building options. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including transaction details and complaints
Process payments and prevent fraud
Set up your account
Comply with any legal obligations we have, such as calculating taxes
Improve our form offerings
Send you marketing messages, if you choose to receive them
Or any other service the built form was created to comply with and it’s necessary information

If you create an account, we will store your name, address, email and phone number, which will be used to populate the form fields for future submissions.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue keeping it. For example, we will store form submission information for XXX years for tax, accounting and marketing purposes. This includes your name, email address and billing and shipping addresses.

Who on our team has access

Members of our team have access to the information you provide us. For example, Administrators and Editors and any body else who has permission can access:

Form submission information and other details related to it
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill transactions and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you;
At the moment 06/01/2021 no-one

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your site since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

At the moment 06/01/2021 no-one but I will be looking to accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Available Modules

In this subsection you should list which third party modules you’re using to increase the functionality of your created forms using weForms since these may handle customer data.

weForms Pro comes with support for modules like HubSpot, Constant Contact, Salesforce, PayPal, Stripe, Google Analytics, ConvertKit, Zapier, Campaign Monitor, Aweber, MailChimp, Zoho, Trello, SMS Notification(Using Twilio, Nexmo and other popular gateways), Google Sheets, GetResponse. Data sent to those platforms will be handled by their own privacy policy.

Please note any future modules that will be added will have some data transferred to their own platform which falls in their own data policy.

As an example while using MailChimp for your marketing email automation service by integrating it with weForms, some of your data will be passed to MailChimp, including information required to process or support the email marketing services, such as name, email address and any other information that you intend to pass or collect including all collected information through subscription.

Please see the MailChimp Privacy Policy for more details.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.